A Week of Reading Binges & Good Customer Service

Yesterday I met a man who by way of introduction told me he was born in 1938 and his first job paid fifty cents per day. In customer service this sort of thing happens frequently. Some folks just want to stir up conversation, state their opinion or ask someone else’s to measure the contrast. Sometimes […]

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APAD: Be Nobody’s Darling, by Alice Walker

Be nobody’s darling; Be an outcast. Take the contradictions Of your life And wrap around You like a shawl, To parry stones To keep you warm. Watch the people succumb To madness With ample cheer; Let them look askance at you And you askance reply. Be an outcast; Be pleased to walk alone (Uncool) Or […]

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